Vector and SANZ action: 23 January 2025

Photo is to get your attention: pub of choice for late afternoon drink yesterday

Team, I am trawling the complaints put into our SANZ complaints database and also the private messages I have received over the past couple of years with Vector complaints.

We have quite a number showing restraint of trade (in emails) and a good quantity covering some of the ‘behaviours’.
I am keeping all of your names confidential where you have requested it (I have a coding system and have not shared any of those details within the SANZ group either).
If anyone has MORE VECTOR COMPLAINTS, please message it/them to me on my WhatsApp number +974 6645 8562 (it is a Qatar number as I have residency there) or on FaceBook messenger, or email kirsty.merriman@gmail.com as I am currently in London and not taking phone calls.
Pulling this together is challenging as I want it to be succinct.
Note: my grapevine is telling me that #Vector has been better recently but we want systemic change. Getting this all documented will support that.
The SANZ legal advisor has been through my first cut.
About the author
Kirsty Merriman
For years I would plan houses, travel widely and observe communities. I also had the privilege of working for New Zealand's largest dairy company in both New Zealand and Malaysia. All the while supported by my husband and young daughter. After a while, our roles swapped and we moved to the Arabian Gulf. Meanwhile my passion for property and communities continued to simmer.

Along came COVID and had no choice but to pivot... in the words of Robert Frost, I looked for and "found the road less travelled by" and decided that maybe I could "make [a] the difference".

I look for to find insights and built a few of the houses that we need. This means a saleable house and a profitable and sustainable business.

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