Cowboy Metal Roofers and Cladders: Industry Failure

🏗️ ⚠️ Cowboy Metal Roofers and Cladders: Industry Failure 🏗️ ⚠️

14 houses requiring recladding within their first year. This isn’t just poor workmanship—it’s an indictment of an industry protection racket that’s failing homeowners across New Zealand.

Complete Roofing Solutions (CRS) delivered workmanship so appalling it should have triggered immediate action from the territorial inspectors.

Instead of proper remediation, CRS attempted cosmetic fixes with scratched sheets and touchup paint—each “repair” compounding the original failures.

Their final act? Agreeing to remediate before conveniently liquidating, leaving others to shoulder their responsibilities.

😡 But this calculated evasion of accountability reveals a far more troubling industry failure AND THIS IS WHAT THIS POST IS ABOUT:

The Builders Board rejected documented complaints despite clear photo evidence of substandard work. My only way (at the time) due to incomplete documentation and poor support was to hold the site manager (failure to supervise) to account following which the cladding LBP would logically follow
They claimed the LBP site manager wasn’t registered against the job —demonstrably false information.

When presented with incontrovertible documentation, they dismissed concerns without proper investigation and attempted to ‘shut me up’.

The territorial authority inspected and astonishingly declared that while it didn’t look great it was not really a problem.

So I, and the head contractor separately engaged independent experts from Maynard Marks and ASJ confirming the need for complete reclad.

Most alarmingly, while this regulatory negligence continued, the same director launched “Roofbuddy”—spreading identical substandard practices nationwide through aggressive national marketing campaign and he carried on with the same LBP as on my job. Easy to find on the roofing Facebook groups and now emerging in mainstream media.

This represents a catastrophic regulatory failure. Despite documented evidence, both inspectors and the Builders Board in my opinion effectively shielded these operators, enabling them to continue damaging more properties.

Meanwhile Roof Buddy has been celebrated in the 2degrees awards for innovation — yeah, right, at who’s cost and harm… mums & dads throughout NZ, trusting the trades but merely acting as a middle man leaving a wake of damage.

Look under the hood people!

I’ve witnessed firsthand how this regulatory “boys club” protects its own rather than the public. The building consent for recladding is now proceeding—but how many other homeowners are suffering while regulators look the other way? 🏠 🔍 📋

https://www.rnz.co.nz/news/business/558826/association-deeply-concerned-about-roofing-claims?fbclid=IwY2xjawJ0wa5leHRuA2FlbQIxMABicmlkETFPZkhnZVlXdW5kZElZRkdBAR5Ws95QLeFvIAcTQl4Tzx99TfHupZl-83HEc_cdcw_UP8pPwIVdnO-AiJUPFg_aem_mqyIt9klvJywr2vBfDtNQA

 

About the author
Kirsty Merriman
For years I would plan houses, travel widely and observe communities. I also had the privilege of working for New Zealand's largest dairy company in both New Zealand and Malaysia. All the while supported by my husband and young daughter. After a while, our roles swapped and we moved to the Arabian Gulf. Meanwhile my passion for property and communities continued to simmer.

Along came COVID and had no choice but to pivot... in the words of Robert Frost, I looked for and "found the road less travelled by" and decided that maybe I could "make [a] the difference".

I look for to find insights and built a few of the houses that we need. This means a saleable house and a profitable and sustainable business.

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